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We’d like to understand your recent experience travelling on the Rhymney line, particularly during any delays or disruptions. Your feedback will help us learn how well we respond in these situations and what we can do to improve communication and support for passengers when things don’t go as planned.
We’d like to understand your recent experience travelling on the Rhymney line, particularly during any delays or disruptions. Your feedback will help us learn how well we respond in these situations and what we can do to improve communication and support for passengers when things don’t go as planned.
This survey is designed to gather your feedback on how disruption may affect you as a result of our transformation works and help us to understand your experience of line closures and rail replacement services. Your input will help us deliver future services in a way that better meets the needs of passengers and local communities.
This survey should take approx. 5 min of your time.
As a thank you for participating you will be entered into a prize draw to win a £50 Amazon voucher
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Why this survey matters We’re asking for your feedback to help us understand your experience of our services on the Rhymney line, how service disruption may affect you and what we can do to improve our communication. Your views will help shape how we plan, coordinate and share future service information.